Pharmacy Customer Service Associate

Walgreens; Galveston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate. The role involves engaging customers, assisting pharmacists, and providing excellent service. Candidates should have a PTCB certification and a passion for customer care. This position offers full-time employment with flexible hours and opportunities for personal development.

Qualifications

• Fluency in English required.
• Prior retail or Walgreens experience is a plus.

Responsibilities

• Modeling and delivering a distinctive and delightful customer experience.
• Assisting pharmacists with pharmacy tasks and processing prescriptions.
• Providing fast, friendly service and handling transactions.

Skills

Customer Service

Engagement

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision with pharmacy tasks, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Customer Experience

• Engaging customers, resolving issues, and ensuring a positive experience.
• Sharing customer service best practices with team members.

Operations

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, and assisting with inventory and pharmacy duties.

Training & Personal Development

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.
• Fluency in English required; flexible working hours preferred; prior retail or Walgreens experience is a plus.

Additional details include compensation range, employment type (full-time), and other benefits. The role is open until filled, with considerations for employment of qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer.