Pharmacy Customer Service Associate

Walgreens; Exeter (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail pharmacy sector is seeking a Pharmacy Customer Service Associate. This role involves engaging with customers, assisting pharmacists, and ensuring compliance with pharmacy operations. Ideal candidates will have a strong customer service background and be flexible with hours. Join a team dedicated to providing excellent service and supporting pharmacy activities.

Qualifications

• Fluency in English required.
• Preferred experience in retail and pharmacy.

Responsibilities

• Delivering a distinctive customer experience.
• Assisting pharmacists and using pharmacy systems.
• Maintaining store cleanliness and supporting pharmacy operations.

Skills

Customer Service

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service, assisting pharmacists under supervision, and using pharmacy systems for prescriptions and patient information.
3. Engaging customers, resolving issues, and sharing customer service best practices.
4. Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, inventory management, and supporting pharmacy operations.
5. Ensuring compliance with laws and policies, supporting inventory activities, and maintaining store appearance.
6. Providing photo services, web order fulfillment, and assisting with store maintenance.
7. Participating in training, maintaining certifications, and working flexible hours.

Qualifications include fluency in English, willingness to work evenings and weekends, and preferred experience in retail and pharmacy. PTCB certification is a plus.