Pharmacy Customer Service Associate

Walgreens; Del City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance the customer experience and support pharmacy operations. In this role, you will greet customers, assist with transactions, and help pharmacists with essential tasks. Your commitment to customer service and teamwork will be key in ensuring a positive environment. This position offers flexible working hours and opportunities for personal development through training and certification. Join a team that values your contributions and provides a supportive atmosphere for growth.

Qualifications

• Maintaining PTCB certification and attending training.
• Fluency in English required; flexible working hours.

Responsibilities

• Delivering a delightful customer experience and assisting pharmacists.
• Providing fast, friendly service and managing inventory.

Skills

Customer Service

Pharmacy Systems

Retail Experience

Communication

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision with pharmacy practice, including using pharmacy systems for patient and drug information, and processing prescriptions.

Customer Experience

• Greeting customers, offering assistance, resolving issues, and ensuring positive experiences.
• Sharing customer service best practices with team members.

Operations

• Providing fast, friendly service, recommending products, handling transactions, managing inventory, and supporting pharmacy activities.
• Ensuring compliance with laws, maintaining store appearance, and supporting promotional displays.

Training & Personal Development

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.
• Fluency in English required; flexible working hours; prior retail experience preferred.

Additional details: Employment is open until filled, compensation ranges from $16 to $18 per hour, and Walgreens is an equal opportunity employer. For benefits, visit jobs.walgreens.com/benefits.