Pharmacy Customer Experience Specialist

Walgreens; Yakima (WA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens, a pharmacy retailer in the United States, seeks team members who deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and ensure accuracy while maintaining clean, well-merchandised stores and supporting inventory needs.

Preferred candidates have retail experience, PTCB certification, strong math and computer skills, and a customer-first attitude that aligns with Walgreens standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for filling prescriptions accurately.
• Good computer skills and inventory knowledge preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service.
• Recommends items and trade-up opportunities to customers.
• Process purchases at the register and handle payments and returns.
• Assist pharmacists and schedule workflow under supervision.
• Enter patient and drug information in pharmacy systems.
• Adhere to Pharmacy Code of Conduct and report errors.

Skills

Customer service

Cash handling

Pharmacy assistance

PTCB certification

Job description

Walgreens, a pharmacy retailer in the United States, seeks team members who deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will use pharmacy systems to process prescriptions and ensure accuracy while maintaining clean, well-merchandised stores and supporting inventory needs.

Preferred candidates have retail experience, PTCB certification, strong math and computer skills, and a customer-first attitude that aligns with Walgreens standards.