Pharmacy Customer Experience Specialist

Walgreens; Morton Grove (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Walgreens is seeking team members to deliver a distinctive customer experience at the checkout and across store services. You will assist pharmacists under supervision, use pharmacy systems, and help customers find products and services while maintaining accuracy and courtesy.

Ideal candidates bring at least six months of retail experience, strong math skills, and comfort with a fast-paced environment. Evening and weekend availability is a plus, with opportunities in pharmacy and general store

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior experience with Walgreens.
• Prefer good math skills for accurate prescriptions and counting.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customer service in person and across departments, including photo and OTC areas.
• Performs store duties such as inventory checks, pricing, merchandising, and policy adherence.
• Supports Pharmacy Manager and staff with workflow and prescription handling.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Team collaboration

Tools

POS system

Job description

Walgreens is seeking team members to deliver a distinctive customer experience at the checkout and across store services. You will assist pharmacists under supervision, use pharmacy systems, and help customers find products and services while maintaining accuracy and courtesy.

Ideal candidates bring at least six months of retail experience, strong math skills, and comfort with a fast-paced environment. Evening and weekend availability is a plus, with opportunities in pharmacy and general store