Pharmacy Customer Experience Specialist

Walgreens; Wyoma (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Massachusetts Wyoma is seeking a frontline team member to support pharmacy operations and customer checkout. You will assist pharmacists, process prescriptions, and provide friendly, efficient service at the register.

Responsibilities include stocking, merchandising, inventory checks, and helping customers with questions while upholding company policies and quality standards. This role requires accurate math and computer skills with flexibility for evenings/weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred, especially with Walgreens.

Responsibilities

• Greet customers and offer assistance to ensure a positive experience.
• Register purchases at the checkout and handle cash/returns as needed.
• Assist pharmacists under supervision with dispensing and verification.
• Maintain clean, well-merchandised counters and shelves.
• Assist with inventory, pricing, and product placement according to policy.
• Provide customer service in-store and respond to questions promptly.

Skills

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Education

PTCB certification

Job description

Walgreens in Massachusetts Wyoma is seeking a frontline team member to support pharmacy operations and customer checkout. You will assist pharmacists, process prescriptions, and provide friendly, efficient service at the register.

Responsibilities include stocking, merchandising, inventory checks, and helping customers with questions while upholding company policies and quality standards. This role requires accurate math and computer skills with flexibility for evenings/weekends.