Pharmacy Customer Experience Specialist

Walgreens; South Haven (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Assistant/Pharmacy Clerk to support pharmacists and deliver friendly, efficient service at the register and throughout the store. You will assist with prescription processing, patient information, and medication dispensing under supervision.

You will engage customers, maintain store standards, and help with inventory and pharmacy workflows. PTCB certification training is provided, and the role emphasizes accuracy and compliance with regulations.

Qualifications

• PTCB certification training is provided and ongoing development is encouraged.
• Excellent customer service and communication skills.
• Ability to follow pharmacy policies and procedures.

Responsibilities

• Engage customers and greet them to assist with products and services.
• Assist pharmacists in ensuring accuracy of prescriptions and patient information.
• Operate cash register and handle transactions and returns as needed.
• Maintain store merchandising and inventory per policy.
• Support pharmacy workflow under supervision to process prescriptions.

Skills

Customer service

Cash handling

Teamwork

Pharmacy support

Tools

Pharmacy systems

POS system

Job description

Walgreens is seeking a Pharmacy Assistant/Pharmacy Clerk to support pharmacists and deliver friendly, efficient service at the register and throughout the store. You will assist with prescription processing, patient information, and medication dispensing under supervision.

You will engage customers, maintain store standards, and help with inventory and pharmacy workflows. PTCB certification training is provided, and the role emphasizes accuracy and compliance with regulations.