Pharmacy Customer Experience Specialist

Walgreens; California; On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in United States is seeking a Pharmacy Clerk to deliver friendly checkout service and assist the pharmacy team in patient care. You will engage customers, process prescriptions under supervision, and support store operations across inventory and merchandising.

The role emphasizes accurate math, computer skills, and a commitment to regulatory compliance, with opportunities to grow through PTCB certification and on-site training.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Assist pharmacists by entering patient and drug information in pharmacy systems.
• Handle transactions, refunds, exchanges, and direct customers to OTC items.
• Support inventory, pricing, and merchandising duties in-store.
• Maintain compliance with company policies and pharmacy standards.

Skills

Customer service

Math skills

Computer skills

Fluent English

Attention to detail

Store knowledge

Education

PTCB certification

Tools

POS systems

Store equipment

Job description

Walgreens in United States is seeking a Pharmacy Clerk to deliver friendly checkout service and assist the pharmacy team in patient care. You will engage customers, process prescriptions under supervision, and support store operations across inventory and merchandising.

The role emphasizes accurate math, computer skills, and a commitment to regulatory compliance, with opportunities to grow through PTCB certification and on-site training.