Pharmacy Customer Experience Specialist

Walgreens; Paintsville (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate in the pharmacy setting to deliver a distinctive shopping experience. You will assist customers, operate the POS system, and support pharmacists with prescription processing under supervision.

Responsibilities include maintaining store appearance, handling transactions accurately, and aiding in inventory and patient information management. Training may involve PTCB-related certification and regular development.

Qualifications

• Customer service skills and courteous interactions with customers.
• Ability to operate cash register and handle transactions accurately.
• Assist pharmacists with patient information and prescription processing under supervision.

Responsibilities

• Engage customers and help them find products and answer questions.
• Operate checkout, process payments, returns, and exchanges.
• Assist pharmacists with medication dispensing and patient information entry.
• Maintain clean and organized counters, shelves, and displays.
• Support inventory management and pricing as directed by store leadership.
• Provide photo department services and assist in web order pick-up when needed.

Skills

Customer service

Cashier

Pharmacy assistance

Communication

Education

PTCB certification

Tools

POS system

Job description

Walgreens is seeking a customer-focused associate in the pharmacy setting to deliver a distinctive shopping experience. You will assist customers, operate the POS system, and support pharmacists with prescription processing under supervision.

Responsibilities include maintaining store appearance, handling transactions accurately, and aiding in inventory and patient information management. Training may involve PTCB-related certification and regular development.