Pharmacy Customer Experience Specialist

Walgreens; Biddeford (ME); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is dedicated to delivering a distinctive customer experience in every store. You will engage customers, assist with product selections, and support pharmacists while adhering to safety and compliance standards.

The role includes operating cash registers, processing prescriptions, and maintaining clean, well-stocked shelves. Training and certification in pharmacy services are encouraged to advance within Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Assist pharmacist under supervision with dispensing and pharmacy-related tasks.
• Process purchases at the register, handle refunds, returns and exchanges as needed.
• Maintain clean, organized counters and shelves and manage inventory as directed.
• Support the Pharmacy Manager and Staff Pharmacist with workflow, accuracy, and compliance.

Skills

Customer service

Cash handling

Pharmacy support

Communication

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens is dedicated to delivering a distinctive customer experience in every store. You will engage customers, assist with product selections, and support pharmacists while adhering to safety and compliance standards.

The role includes operating cash registers, processing prescriptions, and maintaining clean, well-stocked shelves. Training and certification in pharmacy services are encouraged to advance within Walgreens.