Pharmacy Customer Experience Specialist

Walgreens Co.; Jacksonville (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. seeks a team-focused associate to deliver a distinctive customer experience. You will assist pharmacists, process prescriptions, and provide courteous checkout service while maintaining store standards and inventory control.

The role emphasizes English fluency, flexible scheduling, and familiarity with retail operations; prior Walgreens exposure is preferred, with PTCB-related training valued.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math and computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification/training encouraged.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in pharmacy practice and uses pharmacy systems.
• Provides customer service in-store and supports Pharmacy Manager and staff.
• Handles pharmacy-related tasks including prescriptions, accuracy, and interactions checks.
• Maintains clean and merchandised counters and assists with inventory and displays.
• Performs clerical duties and processes third-party prescription services.

Skills

Customer service

Communication skills

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens Co. seeks a team-focused associate to deliver a distinctive customer experience. You will assist pharmacists, process prescriptions, and provide courteous checkout service while maintaining store standards and inventory control.

The role emphasizes English fluency, flexible scheduling, and familiarity with retail operations; prior Walgreens exposure is preferred, with PTCB-related training valued.