Pharmacy Customer Experience Specialist

Walgreens; Monona (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens Customer Experience associates greet customers, provide product assistance, and resolve questions to deliver an exceptional shopping experience. They handle transactions, help with inventory, and support pharmacy operations while maintaining store standards.

The role requires flexible hours, strong math and computer skills, and prior retail experience. This position emphasizes customer service excellence and team collaboration in a busy pharmacy setting.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process transactions at the register, handle cash and refunds, and assist with returns as needed.
• Support pharmacy team with medication safety checks, inventory and store operations as directed.

Skills

Customer service

Retail

Cash handling

POS systems

Tools

POS systems

Job description

Walgreens Customer Experience associates greet customers, provide product assistance, and resolve questions to deliver an exceptional shopping experience. They handle transactions, help with inventory, and support pharmacy operations while maintaining store standards.

The role requires flexible hours, strong math and computer skills, and prior retail experience. This position emphasizes customer service excellence and team collaboration in a busy pharmacy setting.