Pharmacy Customer Experience Specialist

Walgreens; MetroWest (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in the United States (Florida, MetroWest) is hiring for a customer-focused role that combines retail duties with pharmacy support. You will greet customers, handle register transactions, and assist the pharmacist under supervision while ensuring accuracy and patient safety.

The position emphasizes fast, friendly service, merchandising, and teamwork across store operations. Flexibility for evenings and weekend shifts is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Registers sales on assigned cash register and processes transactions with courteous service.
• Assists pharmacist under supervision and uses pharmacy systems to enter patient and drug information.
• Provides customer service and helps locate products, upsell and recommend items.
• Keeps counters and shelves clean, maintains inventory, and assists with stock rotation.
• Supports Pharmacy Department on inventory and prescription processing as needed.

Skills

Customer service

Cash handling

English proficiency

Retail experience

Education

PTCB certification

Job description

Walgreens in the United States (Florida, MetroWest) is hiring for a customer-focused role that combines retail duties with pharmacy support. You will greet customers, handle register transactions, and assist the pharmacist under supervision while ensuring accuracy and patient safety.

The position emphasizes fast, friendly service, merchandising, and teamwork across store operations. Flexibility for evenings and weekend shifts is required.