Pharmacy Customer Experience Specialist

Walgreens; Columbia (MD); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens in the United States is seeking a customer-focused team member to support pharmacy operations and deliver a high-quality shopping experience. You will assist pharmacists, process prescriptions, and help customers with product selection while maintaining accurate transactions and inventory control.

The role requires flexible availability, basic math and computer skills, and familiarity with store systems.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.
• Preference for six months retail experience.
• Preference for prior Walgreens experience.
• Preference for accurate prescription filling with strong math skills.
• Preference for good computer skills.
• Preference for knowledge of store inventory control.
• Preference for PTCB certification.

Responsibilities

• Greet customers and provide assistance with products and services to ensure a positive experience.
• Register sales on the cash register and handle transactions with courtesy and accuracy.
• Assist pharmacists under supervision by entering patient and drug information and processing prescriptions.
• Support inventory management by stocking shelves and maintaining displays.
• Maintain cleanliness and orderliness of counters and merchandised areas.
• Handle pharmacy-related duties as directed, including data entry and workflow support.
• Provide photo area services and assist with related tasks as needed.
• Contribute to a respectful, compliant store environment per company policies.

Skills

Customer service

Flexibility

Math skills

Computer skills

Inventory knowledge

PTCB certification

Tools

POS systems

Pharmacy software

Job description

Walgreens in the United States is seeking a customer-focused team member to support pharmacy operations and deliver a high-quality shopping experience. You will assist pharmacists, process prescriptions, and help customers with product selection while maintaining accurate transactions and inventory control.

The role requires flexible availability, basic math and computer skills, and familiarity with store systems.