Pharmacy Customer Experience Specialist

Walgreens; Lumberton (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to deliver a distinctive customer experience and support pharmacists in processing prescriptions while maintaining accurate records and compliance.

You will engage customers, handle checkout duties, stock shelves, and participate in training to earn PTCB certification.

This role emphasizes teamwork, reliability, and adherence to safety and quality standards in a fast-paced retail pharmacy environment.

Qualifications

• Customer-focused role supporting pharmacy and retail customers.
• Fluent in reading, writing, and speaking English; able to communicate clearly.
• Prior experience in retail or pharmacy is preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide friendly, efficient checkout service and help customers find products.
• Maintain store cleanliness, inventory, and adherence to company policies.

Skills

Customer service

English fluency

Cash handling

Education

PTCB certification

Job description

Walgreens is seeking a Pharmacy Customer Service Associate to deliver a distinctive customer experience and support pharmacists in processing prescriptions while maintaining accurate records and compliance.

You will engage customers, handle checkout duties, stock shelves, and participate in training to earn PTCB certification.

This role emphasizes teamwork, reliability, and adherence to safety and quality standards in a fast-paced retail pharmacy environment.