Pharmacy Customer Experience Specialist

Walgreens; Lorton (VA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in the United States is seeking a Customer Experience/Operations associate to greet customers, assist with products, and resolve issues. The role includes cash handling, stocking, and ensuring a clean, well-merchandised store environment, with general support for the Pharmacy team.

Successful candidates will bring strong English communication, flexible availability including evenings/weekends, and a demonstrated ability to deliver friendly, fast service in a busy retail setting.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services, resolving issues to ensure a positive experience.
• Operate cash register, process payments, returns, exchanges, and customer inquiries.
• Keep counters and shelves clean, merchandised, and organized; assist with inventory.
• Support Pharmacy by handling routine tasks and maintaining workflow as directed.
• Provide customer service in photo and other store areas as needed.

Skills

Customer service

Cash handling

Retail experience

English fluency

Job description

Walgreens in the United States is seeking a Customer Experience/Operations associate to greet customers, assist with products, and resolve issues. The role includes cash handling, stocking, and ensuring a clean, well-merchandised store environment, with general support for the Pharmacy team.

Successful candidates will bring strong English communication, flexible availability including evenings/weekends, and a demonstrated ability to deliver friendly, fast service in a busy retail setting.