Pharmacy Customer Experience Specialist

Walgreens; Holden Beach (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to support pharmacists and deliver excellent customer service in a retail setting. You will process prescriptions, operate pharmacy systems, handle daily store duties, and assist with inventory management.

A strong focus on accuracy, compliance, and patient care is essential. Candidates should be willing to work flexible hours, maintain PTCB certification, and bring prior retail pharmacy experience if possible.

Qualifications

• Possess bilingual or strong English literacy; PTCB certification preferred.
• Willingness to work flexible schedule including evenings and weekends.
• Experience in a retail pharmacy environment is preferred.

Responsibilities

• Assist pharmacist under supervision and process prescriptions using pharmacy systems.
• Provide courteous, efficient checkout service and engage customers.
• Maintain store cleanliness, merchandise displays, and inventory records.
• Handle returns, exchanges, and basic clerical duties per policy.
• Support pharmacy operations including medication dispensing and accuracy checks.

Skills

Customer service

Math skills

Computer skills

Inventory control

Attention to detail

Communication

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Job description

Walgreens is seeking a Pharmacy Technician to support pharmacists and deliver excellent customer service in a retail setting. You will process prescriptions, operate pharmacy systems, handle daily store duties, and assist with inventory management.

A strong focus on accuracy, compliance, and patient care is essential. Candidates should be willing to work flexible hours, maintain PTCB certification, and bring prior retail pharmacy experience if possible.