Pharmacy Customer Service Specialist

Walgreens; Happy Valley (OR); On-site; USD 25,000 - 26,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to engage customers, assist pharmacists, and manage daily checkout tasks. You will use pharmacy systems to process prescriptions, ensure accuracy, and support inventory and store operations. The role requires a friendly, proactive approach and flexibility for evenings and weekends.

Experience in retail Pharmacies and a PTCB certification are preferred. This position offers on-site work in a fast-paced store with opportunities for professional

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail Walgreens experience preferred.

Responsibilities

• Model and deliver a distinctive customer experience at checkout and service counters.
• Assist pharmacist under supervision in processing prescriptions.
• Operate cash register, handle cash, returns, refunds and exchanges.
• Maintain clean, stocked counters and shelves, and assist in inventory.
• Support Pharmacy Manager and staff with workflow and pharmacy systems usage.
• Adhere to all pharmacy policies and Good Faith Dispensing standards.
• Report prescription errors to pharmacist on duty.

Skills

Customer service

Cash handling

Communication

Math accuracy

Computer skills

Education

PTCB certification

Pharmacy technician registration

Tools

Pharmacy systems

Point-of-sale

Job description

Walgreens is seeking a Pharmacy Technician to engage customers, assist pharmacists, and manage daily checkout tasks. You will use pharmacy systems to process prescriptions, ensure accuracy, and support inventory and store operations. The role requires a friendly, proactive approach and flexibility for evenings and weekends.

Experience in retail Pharmacies and a PTCB certification are preferred. This position offers on-site work in a fast-paced store with opportunities for professional