Pharmacy Customer Experience Specialist

Walgreens; Lexington (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to support pharmacists in dispensing and patient information, while delivering courteous checkout and product recommendations. You will help with prescription processing, inventory, and store maintenance in a fast-paced retail pharmacy setting.

Must be fluent in English and ready to work flexible hours, including evenings and weekends. Prior retail experience is a plus, with training pathways toward PTCB certification available.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and patient information.
• Provide courteous checkout and upsell recommendations.
• Process prescriptions and handle pharmacy paperwork.
• Maintain store cleanliness and inventory.
• Handle phone calls to physicians and assist with pharmacy operations.

Skills

Customer service

English proficiency

Math skills

Computer skills

Attention to detail

Education

PTCB certification

Tools

POS systems

Pharmacy software

Inventory management systems

Job description

Walgreens is seeking a Pharmacy Technician to support pharmacists in dispensing and patient information, while delivering courteous checkout and product recommendations. You will help with prescription processing, inventory, and store maintenance in a fast-paced retail pharmacy setting.

Must be fluent in English and ready to work flexible hours, including evenings and weekends. Prior retail experience is a plus, with training pathways toward PTCB certification available.