Pharmacy Customer Experience Specialist

Walgreens; Guaynabo (PR); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician or Customer Service Associate to support pharmacists, assist customers, and process prescriptions in a retail setting. The role emphasizes accuracy, compliance with regulations, and proactive service in a busy store environment.

The position requires flexibility to work evenings and weekends, with potential for growth and training through PTCB certification. Compensation reflects hourly wages based on geography and experience.

Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Strong customer service orientation and communication skills.
• Ability to operate cash register and basic math skills.

Responsibilities

• Greet customers and assist with product selection to ensure a positive shopping experience.
• Process prescriptions under pharmacist supervision and maintain patient safety and confidentiality.
• Operate the cash register, handle cash transactions, returns, and exchanges with accuracy.
• Assist in inventory management, shelf stocking, and store cleanliness.
• Support pharmacy operations by entering patient and drug information and ensuring accuracy.

Job description

Walgreens is seeking a Pharmacy Technician or Customer Service Associate to support pharmacists, assist customers, and process prescriptions in a retail setting. The role emphasizes accuracy, compliance with regulations, and proactive service in a busy store environment.

The position requires flexibility to work evenings and weekends, with potential for growth and training through PTCB certification. Compensation reflects hourly wages based on geography and experience.