Pharmacy Customer Experience Specialist

Walgreens; Greenfield (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring for a pharmacystore associate to deliver excellent customer service, handle register transactions, and assist the pharmacist under supervision with prescription processing.

The role requires willingness to work flexible hours, basic math and computer skills, and prior retail experience. Training includes PTCB certification and pharmacy system use to ensure patient safety and efficiency.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Engages customers by greeting them and offering assistance with products and services.
• Maintains counters and shelves, takes inventory, and keeps displays merchandised.

Skills

Fluent English

Retail experience

Math accuracy

Customer service

Computer skills

Inventory knowledge

Education

PTCB certification

Tools

Store systems

Cash register operation

Inventory management systems

Job description

Walgreens is hiring for a pharmacystore associate to deliver excellent customer service, handle register transactions, and assist the pharmacist under supervision with prescription processing.

The role requires willingness to work flexible hours, basic math and computer skills, and prior retail experience. Training includes PTCB certification and pharmacy system use to ensure patient safety and efficiency.