Pharmacy Customer Experience Specialist

Walgreens; Brentwood (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a pharmacy support associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision with prescriptions. You will use store systems to access patient and drug information and help ensure accurate processing of prescriptions.

The role emphasizes friendly service, proactive customer assistance, and efficient checkout operations, with opportunities to engage in inventory, merchandising, and photo services.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Able to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience; prior Walgreens experience preferred; strong math and computer skills.

Responsibilities

• Provide courteous, friendly checkout service at the register.
• Assist pharmacist under supervision and handle prescriptions.
• Assist with inventory management and merchandising.
• Deliver exceptional customer experience and resolve issues.
• Handle returns, exchanges, and assist in photo area and web pick-up.

Skills

Customer service

Attention to detail

Cash handling

English proficiency

Teamwork

Education

PTCB certification

Tools

POS systems

Store inventory software

Job description

Walgreens is hiring a pharmacy support associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision with prescriptions. You will use store systems to access patient and drug information and help ensure accurate processing of prescriptions.

The role emphasizes friendly service, proactive customer assistance, and efficient checkout operations, with opportunities to engage in inventory, merchandising, and photo services.