Pharmacy Patient Experience Specialist

Walgreens; Rosedale (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver excellent customer service in a busy retail environment.

The role involves handling prescriptions under supervision, operating store systems, and assisting with inventory. Candidates should have English fluency, retail experience, and PTCB certification where possible. This on-site position offers growth within Walgreens stores in Maryland.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer PTCB certification.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous and efficient checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and assists customers in locating products.
• Handles prescriptions by counting and pouring medications, and supports inventory management.

Skills

PTCB certification

Customer service

English fluency

Flexible schedule

Education

Pharmacy technician certificate or equivalent

Job description

Walgreens is seeking a Pharmacy Technician to support pharmacists, process prescriptions, and deliver excellent customer service in a busy retail environment.

The role involves handling prescriptions under supervision, operating store systems, and assisting with inventory. Candidates should have English fluency, retail experience, and PTCB certification where possible. This on-site position offers growth within Walgreens stores in Maryland.