Pharmacy Customer Experience Specialist

Walgreens; Salisbury (MD); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Employee benefits

Training and personal development

Job summary

Walgreens in Salisbury, Maryland is seeking a dedicated professional to deliver a positive customer experience and assist in pharmacy operations. The role involves engaging with customers, handling transactions, and supporting pharmacists in fulfilling prescriptions accurately. Additionally, candidates are expected to have flexible schedules to meet the store's operational needs.

Interested applicants should possess strong customer service skills and a willingness to learn. Experience in a retail environment and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Assists the pharmacist in the practice of pharmacy under direct supervision.
• Engages customers by greeting them and offering assistance with products and services.
• Handles telephone calls that do not require personal attention of the pharmacist.

Skills

Customer service skills

Communication skills

Math skills

Computer skills

Education

Fluency in English

PTCB certification (preferred)

Job description

Walgreens in Salisbury, Maryland is seeking a dedicated professional to deliver a positive customer experience and assist in pharmacy operations. The role involves engaging with customers, handling transactions, and supporting pharmacists in fulfilling prescriptions accurately. Additionally, candidates are expected to have flexible schedules to meet the store's operational needs.

Interested applicants should possess strong customer service skills and a willingness to learn. Experience in a retail environment and PTCB certification are preferred.