Pharmacy Customer Experience Specialist

Walgreens; Fairfax (VA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Fairfax seeks a friendly Customer Experience professional to greet customers, answer questions and assist with products and services. You will support the Pharmacy Team by entering patient and drug information, processing prescriptions, checking for interactions and helping with inventory and merchandising.

Excellent English communication, a willingness to work evenings and weekends, and basic math and computer skills are required. PTCB certification or training is encouraged.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• Six months of retail experience preferred.
• Strong math and computer skills.
• Knowledge of store inventory control is a plus.
• PTCB certification is preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Enter patient and drug information, fill prescriptions, and check for interactions.
• Process cash transactions, returns, and maintain accurate records.
• Maintain shelves and displays, restock merchandise and price items.
• Support Pharmacy Manager with inventory and pharmacy workflows.

Skills

English fluency

Customer service

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

POS system

Job description

Walgreens in Fairfax seeks a friendly Customer Experience professional to greet customers, answer questions and assist with products and services. You will support the Pharmacy Team by entering patient and drug information, processing prescriptions, checking for interactions and helping with inventory and merchandising.

Excellent English communication, a willingness to work evenings and weekends, and basic math and computer skills are required. PTCB certification or training is encouraged.