Pharmacy Customer Experience Specialist

Walgreens Co.; East Cañon (CO); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking an associate to deliver a distinctive customer experience at the register, assist pharmacists under supervision, and help manage inventory and store presentation. The role emphasizes friendly, efficient service and adherence to pharmacy procedures.

Ideal candidates communicate well in English, are flexible with schedule including evenings/weekends, and have retail experience. PTCB certification is a plus, with opportunities in pharmacy systems and patient support.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills to count, measure and weigh medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and patient information.
• Greet customers and provide efficient checkout service.
• Stock shelves, process payments, and handle returns as needed.
• Maintain counters and shelves, and assist with merchandise pricing.
• Assist and support Pharmacy Department on inventory management activities and claims processing.
• Ensure compliance with store policies and Pharmacy Code of Conduct.
• Adhere to Good Faith Dispensing policies during prescription activities.

Skills

Customer service

English fluency

Math skills

Computer skills

Inventory awareness

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking an associate to deliver a distinctive customer experience at the register, assist pharmacists under supervision, and help manage inventory and store presentation. The role emphasizes friendly, efficient service and adherence to pharmacy procedures.

Ideal candidates communicate well in English, are flexible with schedule including evenings/weekends, and have retail experience. PTCB certification is a plus, with opportunities in pharmacy systems and patient support.