Pharmacy Customer Experience Specialist

Walgreens; Sandy (UT); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to support pharmacy operations and deliver friendly checkout service in a busy store environment. You will work under supervision with the pharmacist, using pharmacy systems to process prescriptions and obtain patient information.

Strong communication and math skills help ensure accuracy and excellent customer care. The role emphasizes inventory control, merchandising, and front-end service, with flexible scheduling and opportunities to pursue

Qualifications

• Fluent English in reading, writing, and speaking is required.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience and familiarity with store systems.

Responsibilities

• Assist pharmacist under direct supervision and use pharmacy systems to enter patient and drug information.
• Provide fast, courteous checkout and merchandise assistance to customers.
• Process prescriptions, handle patient questions, and support inventory management.
• Maintain clean, well-merchandised counters and shelves; handle returns and exchanges as needed.
• Support Pharmacy Manager with workflow and ensure compliance with policies.

Skills

Customer service

Communication

Math skills

Computer skills

Inventory control

Education

PTCB certification (preferred)

Tools

POS systems

Store equipment

Job description

Walgreens is seeking a customer-focused associate to support pharmacy operations and deliver friendly checkout service in a busy store environment. You will work under supervision with the pharmacist, using pharmacy systems to process prescriptions and obtain patient information.

Strong communication and math skills help ensure accuracy and excellent customer care. The role emphasizes inventory control, merchandising, and front-end service, with flexible scheduling and opportunities to pursue