Pharmacy Customer Experience Specialist

Walgreens; Mentor (OH); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens is seeking a team‑oriented associate to deliver courteous checkout service and assist in the pharmacy under supervision. You will help customers, handle transactions, and support pharmacists with prescription processing while maintaining accurate records and a clean, organized store environment.

The role emphasizes strong English communication, flexibility to work evenings/weekends, and prior retail experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet and assist customers, ensuring a welcoming store experience.
• Operate registers, process payments, and handle refunds as needed.
• Assist pharmacist under supervision with prescription processing and patient information.
• Maintain store cleanliness and merchandise, support inventory checks.
• Support pharmacy workflow and communicate potential medication interactions.

Skills

Customer service

Cash handling

Pharmacy assistance

Pharmacy systems

Attention to detail

Communication

Education

PTCB certification

Tools

Pharmacy systems

POS software

Retail inventory software

Job description

Walgreens is seeking a team‑oriented associate to deliver courteous checkout service and assist in the pharmacy under supervision. You will help customers, handle transactions, and support pharmacists with prescription processing while maintaining accurate records and a clean, organized store environment.

The role emphasizes strong English communication, flexibility to work evenings/weekends, and prior retail experience.