Pharmacy Care & Customer Experience Specialist

Walgreens; Nelsontown (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a Customer Service Associate to deliver a friendly and efficient checkout experience and assist pharmacists under supervision. You will greet customers, answer questions, stock shelves, and handle daily store operations with accuracy and care.

The role emphasizes compliant pharmacy support, use of store systems, and teamwork to ensure a delightful customer experience. Training and certification opportunities are provided as part of career development.

Qualifications

• PTCB certification required or pursued.
• Training and continuing education credits provided by Manager or corporate.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists pharmacists in dispensing and pharmacy workflow under supervision.
• Handles inventory, pricing, and store merchandising.
• Assists with pharmacist scheduling and adherence to pharmacy policies.

Skills

Customer service

Cash handling

Pharmacy assistance

Tools

Pharmacy systems

POS system

Job description

Walgreens is hiring a Customer Service Associate to deliver a friendly and efficient checkout experience and assist pharmacists under supervision. You will greet customers, answer questions, stock shelves, and handle daily store operations with accuracy and care.

The role emphasizes compliant pharmacy support, use of store systems, and teamwork to ensure a delightful customer experience. Training and certification opportunities are provided as part of career development.