Pharmacy Customer Experience Specialist

Walgreens; Bernalillo (NM); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Bernalillo, NM is seeking a team member to deliver excellent customer experience at checkout and assist the pharmacist under supervision. The role includes using pharmacy systems to process prescriptions, handling inventory, and maintaining store presentation.

Preferred candidates have six months of retail experience, good math and computer skills, and PTCB certification. Training will cover pharmacy workflows and customer service best practices.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling and counting.
• Good computer skills and familiarity with store systems.

Responsibilities

• Provide courteous, friendly checkout service at the cash register.
• Assist pharmacist under supervision, access patient and drug information in pharmacy systems.
• Maintain counters and shelves, price merchandise, and support inventory.
• Process prescriptions, checks for interactions, and assist in workflow.
• Deliver customer service in person, via phone, and in photo services area.

Skills

Customer service

English fluency

Math skills

Computer skills

Flexible schedule

Education

PTCB certification

Tools

POS systems

Inventory software

Photo printing equipment

Job description

Walgreens in Bernalillo, NM is seeking a team member to deliver excellent customer experience at checkout and assist the pharmacist under supervision. The role includes using pharmacy systems to process prescriptions, handling inventory, and maintaining store presentation.

Preferred candidates have six months of retail experience, good math and computer skills, and PTCB certification. Training will cover pharmacy workflows and customer service best practices.