Pharmacy Customer Experience Specialist

Walgreens; Independence (KS); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking an energetic team member to support pharmacy operations under direct supervision. You will assist the pharmacist with processing prescriptions, perform courteous checkout, and help customers locate products. The role emphasizes accurate medication handling, inventory tasks, and maintaining a clean store environment.

Previous pharmacy or retail experience is preferred. We offer opportunities for PTCB certification maintenance, training, and a dynamic team culture.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision with prescription processing.
• Provide courteous, friendly checkout service and engage customers.
• Maintain clean, organized store shelves and merchandise displays.
• Handle returns, exchanges, and basic clerical duties as assigned by management.
• Support pharmacy operations, including inventory management and entering patient information.

Skills

Customer service

Communication

English fluency

Education

PTCB certification

Tools

Point-of-sale systems

Inventory management

Job description

Walgreens is seeking an energetic team member to support pharmacy operations under direct supervision. You will assist the pharmacist with processing prescriptions, perform courteous checkout, and help customers locate products. The role emphasizes accurate medication handling, inventory tasks, and maintaining a clean store environment.

Previous pharmacy or retail experience is preferred. We offer opportunities for PTCB certification maintenance, training, and a dynamic team culture.