Pharmacy Customer Experience Specialist

Walgreens; Rio Rancho (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Rio Rancho, NM is seeking a team member to deliver courteous checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and help process prescriptions, ensuring accuracy and safety.

Responsibilities include greeting customers, recommending items, maintaining organized shelves, and supporting pharmacy operations. This role requires flexibility, strong English skills, and a focus on delightful customer experiences.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in dispensing and pharmacy-related tasks.
• Process prescriptions using pharmacy systems with accuracy and care.
• Assist with inventory, pricing, and merchandising of store merchandise.
• Maintain clean counters and shelves and help customers locate products.
• Support Pharmacy Manager and staff pharmacist with delegated tasks.

Skills

Customer service

Cash handling

Pharmacy support

English proficiency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Rio Rancho, NM is seeking a team member to deliver courteous checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and help process prescriptions, ensuring accuracy and safety.

Responsibilities include greeting customers, recommending items, maintaining organized shelves, and supporting pharmacy operations. This role requires flexibility, strong English skills, and a focus on delightful customer experiences.