Pharmacy Customer Experience Associate

Walgreens; Griswold (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Griswold, CT is seeking a Pharmacy Customer Service Associate to support pharmacists and assist customers at checkout. You will use pharmacy systems to obtain patient and drug information, process prescriptions under direct supervision, and help ensure patient safety and satisfaction.

This role requires fluent English, flexibility, and ideally six months in retail; PTCB certification is preferred.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior experience in retail or pharmacy support is a plus.

Responsibilities

• Assist pharmacist under supervision with dispensing and processing prescriptions.
• Provide courteous, efficient checkout service and customer assistance.
• Maintain clean, well-merchandised counters and shelves; handle inventory.
• Enter patient and drug information in pharmacy systems accurately.
• Support with prescription errors reporting and quality processes.

Skills

Customer service

Math skills

Computer skills

Attention to detail

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Inventory software

Job description

Walgreens in Griswold, CT is seeking a Pharmacy Customer Service Associate to support pharmacists and assist customers at checkout. You will use pharmacy systems to obtain patient and drug information, process prescriptions under direct supervision, and help ensure patient safety and satisfaction.

This role requires fluent English, flexibility, and ideally six months in retail; PTCB certification is preferred.