Pharmacy Customer Experience Specialist (Flexible Hours)

Walgreens; East Lyme (CT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in East Lyme, CT seeks a Customer Experience teammate to deliver a distinctive customer experience and support pharmacy operations. You will register sales at the cash register and assist the pharmacist under direct supervision, using pharmacy systems to process prescriptions.

Engage customers with proactive service, maintain shelves, and support inventory and merchandising while upholding Walgreens standards. Requires PTCB certification or active pursuit and flexible scheduling.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Earns and maintains PTCB certification through the designated program.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacist under direct supervision in dispensing and patient information.
• Use pharmacy systems to enter patient and drug information and process prescriptions.
• Engage customers, answer questions, and promote products and services.
• Maintain store presentation, inventory, and compliance with policies.

Skills

English fluency

Customer service

Communication skills

Education

PTCB certification

Tools

POS systems

Store equipment

Job description

Walgreens in East Lyme, CT seeks a Customer Experience teammate to deliver a distinctive customer experience and support pharmacy operations. You will register sales at the cash register and assist the pharmacist under direct supervision, using pharmacy systems to process prescriptions.

Engage customers with proactive service, maintain shelves, and support inventory and merchandising while upholding Walgreens standards. Requires PTCB certification or active pursuit and flexible scheduling.