Pharmacy Customer Experience Specialist

Walgreens; Cromwell (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Cromwell, CT is seeking a customer-focused team member who supports pharmacy operations and delivers friendly checkout service. You will assist the pharmacist under supervision, process prescriptions, and help customers locate products while maintaining store standards.

The role requires fluency in English, a willingness to work evenings and weekends, and basic math and computer skills. Prior retail or Walgreens experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Strong math skills for prescription filling.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision with pharmacy duties.
• Process prescriptions and verify medicine correctness.
• Register sales and operate cash register.
• Provide courteous customer checkout and assistance.
• Maintain store cleanliness and merchandizing.
• Handle returns, exchanges, and basic refunds.
• Assist with photo area services.

Skills

Customer service

Math skills

Computer literacy

Inventory control

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Cromwell, CT is seeking a customer-focused team member who supports pharmacy operations and delivers friendly checkout service. You will assist the pharmacist under supervision, process prescriptions, and help customers locate products while maintaining store standards.

The role requires fluency in English, a willingness to work evenings and weekends, and basic math and computer skills. Prior retail or Walgreens experience is preferred.