Pharmacy Customer Experience Specialist

Walgreens; New Canaan (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Walgreens in New Canaan, CT is seeking a pharmacy support teammate to deliver friendly, efficient checkout service and assist the pharmacist under supervision. You will handle prescriptions, process sales, and help customers with products while maintaining store standards.

The role emphasizes accuracy, customer care, and adherence to laws. Experience in retail or pharmacy is preferred; PTCB certification is a plus, and flexible scheduling may be required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekend hours.
• Experience in retail preferred (6 months).
• Previous Walgreens experience preferred.
• Strong math skills for prescription counting.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Register customers and process prescriptions under supervision.
• Provide courteous, friendly checkout service and assist customers with products.
• Maintain cleanliness and organization of counters and shelves.
• Assist pharmacist and pharmacy team with medication processing and workflow.
• Handle returns, exchanges, and price checks as needed.
• Support inventory management and shipment checks.

Skills

Customer service

Flexibility

Math skills

Computer skills

Inventory control

PTCB certification

Tools

Store systems

Retail software

Job description

Walgreens in New Canaan, CT is seeking a pharmacy support teammate to deliver friendly, efficient checkout service and assist the pharmacist under supervision. You will handle prescriptions, process sales, and help customers with products while maintaining store standards.

The role emphasizes accuracy, customer care, and adherence to laws. Experience in retail or pharmacy is preferred; PTCB certification is a plus, and flexible scheduling may be required.