Pharmacy Customer Experience Specialist

Walgreens; Town of Sidney (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in New York is seeking an Assistant Pharmacy Associate to deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, ensuring accuracy and compliance.

The role emphasizes excellent customer experience, attention to detail in inventory and merchandising, and readiness to support the Pharmacy Manager and team with routine duties.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Strong customer service mindset with accuracy in cash handling.

Responsibilities

• Greet customers, assist with products and services, and resolve issues to ensure a positive experience.
• Operate cash register, process transactions, returns, exchanges, and provide courteous checkout service.
• Assist pharmacists under supervision, use pharmacy systems to obtain patient and drug information and process prescriptions.
• Support Pharmacy Manager with inventory, merchandising, and compliance with store policies.
• Engage in training and maintain certification requirements as directed.

Tools

Pharmacy systems

Job description

Walgreens in New York is seeking an Assistant Pharmacy Associate to deliver friendly checkout service and assist the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, ensuring accuracy and compliance.

The role emphasizes excellent customer experience, attention to detail in inventory and merchandising, and readiness to support the Pharmacy Manager and team with routine duties.