Pharmacy Customer Experience Specialist

Walgreens; Town of Montgomery (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in New York is seeking an associate to deliver a distinctive customer experience at the register and throughout the store. You will assist pharmacists under supervision, process prescriptions, and provide courteous, efficient service to customers at the checkout.

The role emphasizes accurate cash handling, strong product knowledge, and a proactive approach to helping customers with questions and needs while maintaining store standards.

Qualifications

• Friendly, courteous customer service and cash handling accuracy are required.
• Experience in a retail environment is preferred.
• Must be able to learn and use pharmacy systems to assist with prescriptions.

Responsibilities

• Assist pharmacists under supervision in dispensing and processing prescriptions.
• Provide efficient checkout service and help customers with questions about products.
• Maintain store cleanliness and assist with inventory as directed.

Skills

Customer service

Cash handling

Retail sales

Communication

Education

High school diploma or equivalent

PTCB certification

Tools

Pharmacy systems

Point-of-Sale (POS)

Job description

Walgreens in New York is seeking an associate to deliver a distinctive customer experience at the register and throughout the store. You will assist pharmacists under supervision, process prescriptions, and provide courteous, efficient service to customers at the checkout.

The role emphasizes accurate cash handling, strong product knowledge, and a proactive approach to helping customers with questions and needs while maintaining store standards.