Pharmacy Service & Patient Care Associate

Walgreens Co.; Marlborough (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens Co. is hiring for a Customer Service Associate in Marlborough, MA. The role supports pharmacy operations under supervision, assists customers at checkout, and helps maintain store presentation while ensuring accurate transactions.

Responsibilities include using pharmacy systems to process prescriptions, assisting pharmacists, and providing friendly, efficient service. Willingness to work evenings and weekends is preferred; prior retail experience is a plus.

Qualifications

• Fluent in English (reading, writing and speaking)
• Flexible schedule including evenings/weekends
• Experience in retail is a plus

Responsibilities

• Provide courteous, efficient checkout service.
• Assist pharmacist under supervision in dispensing.
• Maintain store cleanliness and display merchandise.
• Handle pharmacy-related clerical tasks and claims.
• Assist with inventory management and ordering.
• Provide photo area services and web order pick-up.

Skills

Customer service

Communication

Cash handling

Teamwork

Education

PTCB certification

High school diploma or equivalent

Tools

Pharmacy systems

POS system

Inventory management

Job description

Walgreens Co. is hiring for a Customer Service Associate in Marlborough, MA. The role supports pharmacy operations under supervision, assists customers at checkout, and helps maintain store presentation while ensuring accurate transactions.

Responsibilities include using pharmacy systems to process prescriptions, assisting pharmacists, and providing friendly, efficient service. Willingness to work evenings and weekends is preferred; prior retail experience is a plus.