Pharmacy Customer Care Specialist

Walgreens; Lindenwood (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens is hiring a Customer Service/Pharmacy Support associate to greet customers, ring up purchases, and assist pharmacists under supervision with prescriptions. You will ensure accurate entry into pharmacy systems, handle inventory, and maintain clean, well-organized store areas.

The role emphasizes friendly, proactive service, adherence to company policies, and flexibility to work evenings and weekends in a retail environment.

Qualifications

• Fluent in English reading, writing and speaking.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens work experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Register sales at the cash register and provide courteous checkout service.
• Assist pharmacist under supervision in dispensing and patient information processing.
• Maintain counters and shelves, restock and price merchandise.
• Enter patient and drug information and verify prescriptions in pharmacy systems.
• Handle clerical duties and pharmacy claims and support inventory management.

Skills

Customer service

Retail experience

Math skills

Computer skills

Education

PTCB certification

Tools

POS system proficiency

Job description

Walgreens is hiring a Customer Service/Pharmacy Support associate to greet customers, ring up purchases, and assist pharmacists under supervision with prescriptions. You will ensure accurate entry into pharmacy systems, handle inventory, and maintain clean, well-organized store areas.

The role emphasizes friendly, proactive service, adherence to company policies, and flexibility to work evenings and weekends in a retail environment.