Pharmacy Customer Care Specialist

Walgreens; Midwest City (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Midwest City, OK is seeking a Customer Experience Associate to deliver friendly checkout service and assist pharmacists under supervision. You will process prescriptions, answer questions, and help customers find products while maintaining store standards.

Responsibilities include inventory, promotions, photo services, and supporting pharmacy workflow. Prior retail experience and PTCB certification are preferred; evenings and weekends may be required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Strong math skills for accurate prescription filling.
• Good computer skills and knowledge of store inventory control.

Responsibilities

• Assist pharmacists under supervision and process prescriptions using pharmacy systems.
• Provide courteous, friendly, and efficient checkout service at the register.
• Support pharmacy operations, inventory management, and order fulfillment.
• Handle customer questions, upsell and recommend items to customers.
• Maintain clean, well-merchandised counters and shelves and support photo services.

Skills

Customer service

Retail experience

Math skills

Computer skills

Education

PTCB certification

High school diploma

Tools

Pharmacy software

Job description

Walgreens in Midwest City, OK is seeking a Customer Experience Associate to deliver friendly checkout service and assist pharmacists under supervision. You will process prescriptions, answer questions, and help customers find products while maintaining store standards.

Responsibilities include inventory, promotions, photo services, and supporting pharmacy workflow. Prior retail experience and PTCB certification are preferred; evenings and weekends may be required.