Pharmacy Care & Customer Experience Specialist

Walgreens; Eagan (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States seeks a Pharmacy/Customer Service Associate to support pharmacists and deliver a friendly checkout experience. You will use pharmacy systems to process prescriptions, greet customers, and assist with photo services and merchandising.

The role requires English fluency, flexibility, and a willingness to work evenings and weekends. Retail experience and knowledge of store inventory are preferred; PTCB certification is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills and store inventory knowledge.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Provides customer service in person and in the photo area, including passport photos.
• Recommends items for sale, maintains clean counters, and assists with inventory and merchandising.
• Maintains compliance with company policies and supports pharmacy operations.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control

PTCB certification

Tools

Pharmacy systems

POS

Job description

Walgreens in the United States seeks a Pharmacy/Customer Service Associate to support pharmacists and deliver a friendly checkout experience. You will use pharmacy systems to process prescriptions, greet customers, and assist with photo services and merchandising.

The role requires English fluency, flexibility, and a willingness to work evenings and weekends. Retail experience and knowledge of store inventory are preferred; PTCB certification is a plus.