Pharmacy Customer Experience Specialist

Walgreens; Lake Orion (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is looking for a customer-focused associate to provide exemplary service at the checkout and assist the pharmacist under supervision. The role involves using pharmacy systems, processing prescriptions, and helping customers with product recommendations.

Responsibilities include cash handling, inventory tasks, and maintaining store presentation, while adhering to company policies. Prior retail experience and PTCB certification are a plus; evening and weekend availability is required.

Qualifications

• Fluent in reading, writing, and speaking English; flexible schedule including evenings/weekends.
• Prior retail experience preferred (six months).
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision and process prescriptions using pharmacy systems.
• Provide courteous, friendly checkout service at the register and assist customers with products and services.
• Maintain clean, stocked counters and merchandise and handle returns, exchanges, and other transactions as needed.
• Support pharmacy operations, including inventory management and entering patient and drug information into systems.

Skills

Customer service

Communication

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

POS system

Store inventory software

Photo printing equipment

Job description

Walgreens is looking for a customer-focused associate to provide exemplary service at the checkout and assist the pharmacist under supervision. The role involves using pharmacy systems, processing prescriptions, and helping customers with product recommendations.

Responsibilities include cash handling, inventory tasks, and maintaining store presentation, while adhering to company policies. Prior retail experience and PTCB certification are a plus; evening and weekend availability is required.