Pharmacy Customer Experience Specialist

Walgreens; Lawton (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Lawton, OK is hiring a Pharmacy Clerk/Customer Experience associate to support the pharmacist under supervision and operate the POS efficiently. You will assist with prescription processing, patient data handling, and ensuring accurate transactions.

The role emphasizes delivering a distinctive customer experience, maintaining clean displays, and aiding with inventory and photo services. Prior retail service and PTCB certification are preferred; bilingual skills are a plus but not

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision, uses pharmacy systems to process prescriptions.
• Handles prescriptions, patient information, and ensures accuracy in dispensing.
• Keeps counters and shelves clean, maintains inventory, and processes payments and returns.
• Provides customer service in photo area and supports web order pickup.

Skills

Customer service

Cash handling

Communication

Education

PTCB Certification

Tools

POS system

Pharmacy systems

Job description

Walgreens in Lawton, OK is hiring a Pharmacy Clerk/Customer Experience associate to support the pharmacist under supervision and operate the POS efficiently. You will assist with prescription processing, patient data handling, and ensuring accurate transactions.

The role emphasizes delivering a distinctive customer experience, maintaining clean displays, and aiding with inventory and photo services. Prior retail service and PTCB certification are preferred; bilingual skills are a plus but not