Pharmacy Customer Care Specialist

Walgreens; Garner (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Experience Associate to deliver a distinctive customer experience at checkout and assist the pharmacist under supervision with dispensing tasks. You will maintain accurate records, help customers find products, and support pharmacy operations while upholding company policies.

The role emphasizes strong English communication, flexible scheduling, and a commitment to service quality in a Walgreens store environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Provide courteous, friendly, fast checkout service at the register.
• Assist pharmacist under supervision with prescriptions and pharmacy tasks.
• Maintain store cleanliness, merchandising, and inventory records.
• Support pharmacy operations including entering patient/drug information and processing prescriptions.
• Handle third-party claims, returns, exchanges, and customer questions.

Skills

Customer service

Math skills

Computer skills

Inventory control knowledge

Education

PTCB certification

Tools

Pharmacy systems

POS/store systems

Picture Care Plus

Job description

Walgreens is seeking a Pharmacy Customer Experience Associate to deliver a distinctive customer experience at checkout and assist the pharmacist under supervision with dispensing tasks. You will maintain accurate records, help customers find products, and support pharmacy operations while upholding company policies.

The role emphasizes strong English communication, flexible scheduling, and a commitment to service quality in a Walgreens store environment.