Pharmacy Customer Care Specialist

Walgreens Co.; Flint (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring for a role that supports customer experience and pharmacy operations. You will assist with checkout, help customers, and support pharmacists by handling routine tasks and using pharmacy systems to process prescriptions.

The position emphasizes compliant, courteous service, strong math and computer skills, and flexibility to work evenings and weekends. Experience in a retail environment is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and using pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Provides customers with courteous, friendly, fast, and efficient service.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including entering patient and drug information and assisting in workflow.

Skills

Customer service

Cash handling

PTCB certification

Pharmacy knowledge

English proficiency

Tools

Pharmacy systems

Job description

Walgreens Co. is hiring for a role that supports customer experience and pharmacy operations. You will assist with checkout, help customers, and support pharmacists by handling routine tasks and using pharmacy systems to process prescriptions.

The position emphasizes compliant, courteous service, strong math and computer skills, and flexibility to work evenings and weekends. Experience in a retail environment is preferred.