Pharmacy Customer Care Specialist

Walgreens; Eau Claire (WI); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens in Eau Claire, WI, is looking for an individual to deliver a distinctive customer experience and support pharmacy operations. You will handle checkout, assist pharmacists, and help customers with products and services in a fast, friendly manner.

Responsibilities include using store systems to process prescriptions, engaging customers, and maintaining stock and displays while adhering to policy and safety standards. Prior Walgreens experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Provides customer service in the photo area and handles web pick-up duties as needed.
• Ensures compliance with state and local laws and Walgreens policies in pharmacy operations.

Skills

Customer service

English fluency

Flexible schedule

Education

PTCB certification

Job description

Walgreens in Eau Claire, WI, is looking for an individual to deliver a distinctive customer experience and support pharmacy operations. You will handle checkout, assist pharmacists, and help customers with products and services in a fast, friendly manner.

Responsibilities include using store systems to process prescriptions, engaging customers, and maintaining stock and displays while adhering to policy and safety standards. Prior Walgreens experience and PTCB certification are preferred.