Pharmacy Customer Experience Specialist

Walgreens; Reedsburg (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Reedsburg, WI is seeking a Pharmacy/Customer Service Associate who greets customers, assists with products, and delivers fast, courteous checkout while following pharmacy rules under supervision.

The role involves assisting pharmacists, using pharmacy systems to process prescriptions, managing inventory, and maintaining clean, well-merchandised stores. PTCB certification is required or pursued; training and ongoing education are provided.

Qualifications

• The candidate should pursue or hold PTCB certification and maintain it.
• Assist pharmacists under supervision and follow pharmacy policies.
• Comfort with hospital/healthcare regulations and customer service.
• Experience using pharmacy systems and performing clerical duties.

Responsibilities

• Assist pharmacist in processing prescriptions and verifying information.
• Provide courteous, efficient checkout and product assistance to customers.
• Enter patient data and manage medication information in pharmacy systems.
• Support inventory, merchandising, and store cleanliness as directed.

Skills

Customer service

Communication

Teamwork

Problem solving

Cash handling

Education

PTCB certification

Tools

Pharmacy systems

POS system

Picture Care Plus

Inventory management software

Job description

Walgreens in Reedsburg, WI is seeking a Pharmacy/Customer Service Associate who greets customers, assists with products, and delivers fast, courteous checkout while following pharmacy rules under supervision.

The role involves assisting pharmacists, using pharmacy systems to process prescriptions, managing inventory, and maintaining clean, well-merchandised stores. PTCB certification is required or pursued; training and ongoing education are provided.