Pharmacy Customer Care Specialist

Walgreens; Centerville (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Centerville, OH is seeking an enthusiastic team member to assist customers and support pharmacy operations. You will operate the cash register, help customers find items, and support the pharmacy team with prescription processing and patient information entry.

Responsibilities include inventory, merchandising, and handling exchanges, with training to maintain PTCB certification and knowledge of pharmacy systems. This role emphasizes accurate service and customer satisfaction.

Qualifications

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
• Attends training and completes required continuing education credits.

Responsibilities

• Registers sales on the assigned cash register and provides courteous checkout service.
• Assists pharmacists by using pharmacy systems to enter patient and drug information and process prescriptions.
• Maintains counters and shelves, takes inventory, and prices merchandise.
• Handles returns, refunds, and exchanges per store policies.
• Assists with pharmacy workflow and inventory management under supervision.

Skills

Customer service

Cash handling

Communication

Pharmacy assistance

Education

PTCB certification

Tools

Pharmacy systems

Cash register

Job description

Walgreens in Centerville, OH is seeking an enthusiastic team member to assist customers and support pharmacy operations. You will operate the cash register, help customers find items, and support the pharmacy team with prescription processing and patient information entry.

Responsibilities include inventory, merchandising, and handling exchanges, with training to maintain PTCB certification and knowledge of pharmacy systems. This role emphasizes accurate service and customer satisfaction.