Pharmacy Customer Care Specialist

Walgreens; Springfield (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Springfield, OH is hiring to support pharmacy operations and deliver a delightful customer experience. You will assist the pharmacist under supervision, process prescriptions, and handle point-of-sale tasks with courtesy and efficiency.

Responsibilities include greeting customers, recommending items, maintaining displays, and supporting pharmacy workflow and inventory. Training through the PTCB program is noted, with focus on patient safety and compliance.

Qualifications

• PTCB certification or state certification/registration.
• Experience in pharmacy support and prescription processing.
• Strong customer service and clear communication abilities.

Responsibilities

• Assist pharmacist under supervision with dispensing and checking
• Provide courteous, efficient checkout service at the register
• Process prescriptions using pharmacy systems and enter patient data
• Engage customers, answer questions, and offer product assistance
• Maintain store cleanliness, inventory, and merchandising standards
• Support with inventory management and pharmacy workflow

Skills

Customer service

Cashier service

Pharmacy assistance

Communication

Teamwork

Education

PTCB certification

Pharmacy technician training

Tools

Pharmacy software

POS system

Job description

Walgreens in Springfield, OH is hiring to support pharmacy operations and deliver a delightful customer experience. You will assist the pharmacist under supervision, process prescriptions, and handle point-of-sale tasks with courtesy and efficiency.

Responsibilities include greeting customers, recommending items, maintaining displays, and supporting pharmacy workflow and inventory. Training through the PTCB program is noted, with focus on patient safety and compliance.